Your Local Support Services
Get Help - Kia Tautoko/Awhina
The following is a list of support services for survivors of sexual assault which includes Auckland services, followed by services in the rest of Aotearoa New Zealand, in geographical order.
Please note that most sexual assault services are posted in the Personal Emergencies section of the Telecom White Pages. In emergencies call 111.
If you need help dealing with sexual harm you can also contact Safe to Talk for free, confidential and non-judgmental support from trained specialists. Available 24/7 with interpreters for 44 languages, free call 0800 044 334 or free text 4334.
The support services are listed by region/porowini.
ONLINE
The Harbour is a New Zealand-based website for people affected by sexual abuse or offending, their families and whanau.
Website: www.theharbour.org.nz
The vision of Te Ohaakii a Hine – National Network Ending Sexual Violence Together, is for Aotearoa New Zealand to be free of sexual violence. Their website is designed to provide people with information and research, and to gain access to sexual violence response and prevention services, representing members all over the country.
Address: 6 Kelvin Grove, Te Aro, Wellington 6011
Phone: 04 385 9176
Email: Admin@toah-nnest.org.nz
Website: http://toah-nnest.org.nz
Facebook: https://www.facebook.com/TOAH.NNEST/
Survivors Network of those Abused by Priests (SNAP), in Aotearoa New Zealand, is a place for victims and survivors to get support for faith-based abuse.
Global and nationwide in Aotearoa New Zealand. We have members in Wellington, Hamilton, Christchurch, Napier, Hastings, Gisborne, Auckland, Palmerston North, Dunedin, and elsewhere across New Zealand.
International website is: http://www.snapnetwork.org/
New Zealand webpage is: http://www.snapnetwork.org/aotearoa_new_zealand
Email: aotearoa-newzealand@snapnetwork.org
Facebook: https://www.facebook.com/SNAPNetwork/
Auckland/Tāmaki Makaurau
HELP provides professional and specialised support services to sexual abuse and assault survivors. HELP have a 24 hour confidential crisis service, and therapy services for adults, youth and children and their families. HELP also offer education programmes, are part of a national network to end sexual violence, a national taskforce on sexual abuse, and are part of Project Restore - a restorative justice programme.
Address: PO Box 10345, Dominion Road, Auckland 1446
Phone: 09 623 1700 - 24 hour confidential crisis line
Email: info@helpauckland.org.nz
Website: www.helpauckland.org.nz and www.gr8mates.org.nz
Facebook: https://www.facebook.com/helpauck/
Counselling Services Centre Charitable Trust support and empower survivors of sexual assault and abuse, who live in the Counties Manukau/South Auckland district - from the Bombay Hills to Otahuhu, including Manukau East and Maraetai, through providing a professional and culturally appropriate crisis response and counselling service within a safe, supportive and respectful environment. They also provide services for those whose lives are affected by domestic and family violence, homicide, relationship difficulties, grief, addiction, depression or anxiety.
Address: 22 Alexander Ave Papatoetoe, Auckland
Phone: 09 277 9324 - 24 hour crisis line
Email: admin@cscnz.org
Website: http://cscnz.org.nz/
Facebook: https://www.facebook.com/Counselling-Services-Centre
Better Blokes is a charity that supports men and children who have experienced sexual, physical and psychological trauma. Better Blokes have provided support in Auckland since 2007 and their services are confidential, independent and free of charge. They offer individual (One2One) support, peer support groups (PSG), and weekend workshops.
If you or someone you know has experienced trauma and you would like further information, you can call David the manager on 021 174 9252 or 09 889 2553, or email him on manager@betterblokes.org.nz. Text him if you would like him to call you back.
Phone: David 021 174 9252 or 09 889 2553
Email: manager@betterblokes.org.nz
Website: www.betterblokes.org.nz
Facebook: https://www.facebook.com/betterblokesnz/
SAAT services offer free medical care after sexual assault. To find help, or your nearest sexual assault medical service, go to:
Website: www.saats-link.nz
Email: admin@saats-link.nz
Phone: 09 376 1422
Tu Wahine are a Kaupapa Maori provider delivering counselling, therapy and support to Maori women, children, and families affected by violence and abuse - specifically domestic and sexual violence, incest, and other related violence. They are an approved provider under the Domestic Violence Act to run programmes for domestic violence to applicants and applicants’ children. ACC registered counsellors.
Address: 247 Edmounton Road, Te Atatu, Auckland
Phone: 09 838 8700
Family Action provides counselling for those affected by family and sexual violence, abuse, or trauma. You and your family’s needs are our primary concern. We have an open referrals system. You are welcome to call our client liaison staff, who can discuss your needs with you. We offer counselling, expressive therapies, family work Ministry of Justice funded family violence programmes, crisis support, psychology, psychotherapy, child therapy, art therapy, groups, ACC sensitive claims counselling.
Address: 13 Edsel Street, Henderson
Phone: (09) 836 1987 or 0800 326 327
Email: office@familyaction.org.nz
Website: https://www.familyaction.org.nz/
Northland/Tai Tokerau
Mid North Family Support provide free confidential counselling, advocacy, youth services, education, information and resources, and community courses. The area they cover in the Mid North is from Totara North to Towai, South Hokianga and Bay of Islands, including the towns: Kerikeri, Kaikohe, Kawakawa, Moerewa, Paihia, Russell, Waitangi, Kaeo, Okaihau, Opononi/Omapare, Rawene, Ohaeawai, Oromahoe. Mid North Family Support specialise in rape and sexual abuse counselling but also offer counselling for other issues such as general life issues, relationships, grief, depression and anxiety, child play therapy, and trauma.
Address: 123 Hone Heke Road, Kerikeri
Phone: 09 407 7511
National 24 hour Helpline: 0800 883 300
Email: info@midnorthfamilysupport.co.nz
Website: http://www.midnorthfamilysupport.co.nz/
Facebook: https://www.facebook.com/midnorthfamilysupport2015
Support of Sexually Abuse (SOS) Kaipara provide wrap around specialist support services for women, children and wider whānau affected by abuse and violence in the Kaipara District. All of their services are free and confidential. Services include refuge accommodation, counselling services, support and advocacy services and prevention education programmes.
Address: 158a Victoria Street, Dargaville
Phone: 09 439 6070
National 24 hour Helpline: 0800 883 300
Email: sos@maxnet.co.nz
Website: http://www.soskaipara.com
Facebook: https://www.facebook.com/SOS-Kaipara-974305965921377/
24-hour Emergency Response for those who have experienced Rape or Sexual Violence.
We offer listening and support 24-hours a day 7 days a week through our crisis line. Our crisis service can also include in-person support, including during forensic and therapeutic examinations. Our services are available to anyone who has experienced rape and/or sexual abuse, no matter when it happened. Our court service provides support throughout the court process. In our space are three support rooms and a resting room. Our waiting room is open to anyone dropping in or waiting for an appointment. We also have a shower available. We welcome survivors and their whānau to drop in anytime and share in our space.
Services Provided
Support for survivors, their friends and whanau
Court Support
Support to access ACC counselling
Support at forensic and therapeutic medical examinations
Advocacy
Office Hours:
Mon – Fri 9:00am – 5:00pm
Contact:
Call 0800 883 300 - select '1' for Northland and then select '3' for Whangārei - Crisis line operates 24 hours, 7 days a week, including public holidays.
Office phone:
09 438 6221
Address:
Drop-in service, support rooms and office:
First floor, 125 Cameron Street (entrance on Albert Street with free parking behind the building).
Miriam Centre provides a first response service, helping people to address and to heal from issues of sexual and physical violence. The services they provide are free at the point of use.
Address: 22 Mill Road, Regent, Whangarei
Phone: 09 437 6010
24 hour crisis line: 09 437 6010
Email: Miriam-centre@xtra.co.nz
Website: www.miriamcentre.co.nz
Waikato
CAPS Hauraki is a specialist sexual violence crisis and counselling services for people living in the Thames-Coromandel and Hauraki Regions. The services they provide are free and include a 24 hour helpline, crisis counselling, advocacy, and support for adult survivors of sexual abuse and their whanau. Other service provided by CAPS include social work, parenting education, services for those whose lives are affected by domestic violence, attendance service, school-based healthy relationships, and sexual abuse primary prevention.
Address: 732b Queen Street, Thames 3500
Phone: 07 868 8644 (Thames) or 07 862 6134 (Paeroa)
Sexual Abuse Crisis Helpline: 0800 88 33 00
Email: reception@capshauraki.co.nz
Website: www.capshauraki.co.nz
Facebook: https://www.facebook.com/safekidsthrivingfamilies/
MSSAT provides free services for male youth and adult survivors of sexual violence. They offer confidential listening and care, one-on-one and/or group work support, information and resources, referrals for specialised support, crisis phone support, workshops, support with court hearings, whanau/family support and advice, and advocacy.
Address: 10 Bisley Road, Ruakura, Research Centre, Hamilton
Phone: 07 858 4112 or 0800 677 289
Text: 027 441 4749
Email: mssatw@xtra.co.nz
Website: www.waikatosurvivors.org.nz/
Midlands Sexual Assault Support Service provide support, counselling and advice to anyone who experiences sexual harm and their whanau in the Hamilton, Matamata-Piako areas.
- A 24/7 Crisis Response Service
- Social Work, Counselling and Advocacy for those affected by sexual harm.
- Education within the community around sexual violence
- Working within schools delivering prevention and consent education to young people and information on what to do if you experience sexual harm
- Court Advocacy Support Services
Address: 87 Clarence St, Hamilton Phone: 07 839 4433
Freephone: 0800 839 4433
Email: referral@msass.org.nz
Website: www.msass.org.nz
Facebook: https://www.facebook.com/Midlands-Sexual-Assault-Support-Services-2258670307731811
Tautoko Mai Sexual Harm Support provide free counselling and social work support to anyone who has been sexually harmed. Tautoko Mai Waikato team are dedicated social workers and counsellors specialised in working with children, adolescents and adults who have experienced sexual abuse or assault. They provide support to people within Waikato Region and have an office location in Hamilton central.
24-hour helpline: 0800 227 233 (24 hours, 7 days a week)
Website: https://www.tautokomai.co.nz/contact-us
Address: 25 Claudelands Rd, Hamilton East
Facebook: https://www.facebook.com/tautokomaiSHS/
The Te Awamutu Healing and Rape Crisis Centre is based at Mahuika House which is a social justice resource centre, with access for the community to meeting rooms, periodicals, and resources. Support for those dealing with sexual violence is available via 24 hour phone service and staff are Rape Crisis trained advocates.
Address: 114 Downes Street, Te Awamutu
(Email and texting preferred)
Phone (24 hour crisis line): 021718132
Text: 021718132
Phone: 07 871 8132
Email: mahuikahouse@ihug.co.nz
Website: https://www.facebook.com/mahuika114/
Bay of Plenty/Te Moana-a-Toi
Atawhai Abuse Services are a kind and compassionate service that look after victims of sexual abuse, both recent and historical.
They offer support, information, medical care, psychological care, ACC advice and referral, testing and treatment for infections, 24 hour Forensic sample collection, co-ordination of services, advocacy through the legal system and help for victims to regain control of their lives and relationships
Free ph: 08002829424
Email: Atawhai@raphs.org.nz
More info: http://threelakesclinic.co.nz/?page_id=601
Address: 150 Ford Street, Opotiki
Phone: 07 315 8429
Mobile: 027 726 3183
Email: teowai26@slingshot.co.nz
Tautoko Mai Sexual Harm Support provide free medical support, counselling and social work support to anyone who has been sexually harmed. Tautoko Mai have a team of doctors, nurses, social workers and counsellors specialised in working with children, adolescents and adults who have experienced sexual abuse or assault. They offer free 24-hour urgent medical care across the WBOP and EBOP.
24-hour helpline: 0800 227 233 (24 hours, 7 days a week)
Address: Tauranga – 120G Hamilton Street
Whakatane – 14 Louvain Street
Website: www.tautokomai.co.nz/contact-us
Facebook: https://www.facebook.com/tautokomaiSHS/
Gisborne District/Kihipene:
Gisborne Rape Crisis offer a free and confidential counselling service for people who are recovering from the effects of rape, sexual abuse, incest or child rape, organised abuse, and sexual violation. This service is immediate, free and is available on a 24 hour basis. The service lasts as long as you require it and there is no assessment process. Gisborne Rape Crisis also have community awareness programmes of up to 1 hour duration on the above and a two hour Self Awareness programme.
Address: Gisborne Rape Crisis, PO Box 1398, Gisborne 404
National 24 hour Helpline: 0800 883 300
Phone: 06 867 9967 or 027 285 4654
Email: whaiora@xtra.co.nz
Website: www.rapecrisisgis.co.nz
Facebook: https://www.facebook.com/rapecrisisgis/
Hawkes Bay/ Te Matau-a-Māui
Rape Crisis Hawkes Bay /Te Toka Tu Moana’s region is Waipukurau to Wairoa. They provide services such as counselling, advice and support everyday 12 to 12 on the following phone numbers:
National 24 hour Helpline: 0800 883 300
Phone: 021 227 6622
Email: rapecrisis.hb@gmail.com
Taranaki
Te Ara Pae provides sexual violence crisis support services that include advocacy and support, emergency face-to-face sessions, and crisis social work support. They are about family and whānau wellness where individuals are empowered, families are supported and ultimately communities are strengthened. Te Ara Pae supports clients on pathways to primary care, social services, legal advice and anything they identify as needing.
Address: 276 High Street, Hawera
Phone: 06 278 6399
Email: makingithappen@tearapae.org.nz
Website: https://www.facebook.com/tearapae/
Pamphlet: te ara pae.pdf
Manawatu-Wanganui:
Whanganui Safe and Free are a support centre for survivors of rape and sexual abuse and their families, friends and whānau. The services they provide include preventative education to help children keep themselves safe, therapy for children, arts therapy for adolescents, therapy/counselling for adults and family/ whanau, and therapy for survivors of sexual and domestic violence.
Address: Suite 4, 236 Victoria Avenue, Whanganui
Phone: 06 343 3416
Email: administration@whanganuisafe.org.nz
Website: http://www.whanganuisafe.com/
ARCS Manawatu exists to eliminate rape and sexual violence through social change and specialized education, support, and crisis intervention. They provide services to children, women and men who have experienced sexual violence or abuse, and their whanau. Services include individual support, advocacy and information, counselling, group programmes for children and adults, and community and professional education. ARCS work across all cultural groups and all age groups.
Address: Linton Court, 10 Linton St, Palmerston North
Phone: 06 356 5868
Email: admin@arcsmanawatu.org.nz
Website: www.arcsmanawatu.org.nz
Wellington/Werengitana
Hutt Valley Sexual Abuse Support & Healing (HV SASH) provides a 24/7 service with a specialist crisis phone line. HV SASH also provide support, advocacy, counselling and forensic medical examinations to women, men and children, all genders who have been sexually abused or raped (current and historic cases.) HV SASH is an ACC Sensitive Claims supplier and the service covers the Upper Hutt & Lower Hutt region. All HV SASH services are free.
Phone (Office): 04 566 5517
24hr Crisis Line: 0800 22 6694
Email: support@hvsash.org.nz
Web: hvsash.org.nz
Facebook: Hutt Valley Sexual Abuse Support & Healing HV SASH
Empowering survivors of sexual harm in the Wellington Region.
The Road Forward is a registered charity providing peer support to adult survivors of sexual harm and their families/whanau with offices in Wellington City, Hutt Valley, and Paraparaumu.
We provide free, confidential one-to-one support, weekly peer support groups, advocacy, and support when dealing with other agencies or Government departments.
Enquiries:
Phone: 021 118 1043
Email: support@theroadforward.org.nz
Wairarapa Rape and Sexual Abuse Collective provide rape crisis services for those affected by sexual abuse and assault in the Wairarapa.
Address: PO Box 286, Masterton 5840
Phone: 06 370 8446
National 24 hour Helpline: 0800 883 300
Email: rape.crisis@xtra.co.nz
Wellington Rape Crisis provide support, counselling, advocacy, information, referrals and education for those affected by sexual violence. They also offer free childcare on site.
Address:
Level 4, 220 Willis Street, Te Aro, Wellington
Email: support@wgtnrc.org.nz
Phone: 04 801 8973
Website: www.wellingtonrapecrisis.org.nz
Wellington Sexual Abuse HELP works with survivors of sexual abuse and their whānau – of any age, gender or ethnicity. We provide a 24 hour crisis line, and support and counselling services for anyone who has experienced rape or sexual abuse, or who is concerned about a friend or family member. Services are free or by donation.
Mailing address: PO Box 11160, Manners Street, Wellington 6142
Phone: 04 801 6655
24/7 Crisis support: 04 801 6655 and push '0' at the menu.
Email: support@wellingtonhelp.org.nz
Website: www.wellingtonhelp.org.nz
Facebook: https://www.facebook.com/WellingtonHELP/
Tasman/ Te Tai o Aorere
SASH provides professional services for people and their family/whanau affected by sexual abuse - both recent and historic, in the Nelson/Tasman region also in Golden Bay, Motueka, Marlborough and the West Coast. SASH work to empower survivors towards healing and freedom from abuse. SASH’s dedicated compassionate team include crisis response workers, case managers, and counsellors who provide comprehensive support and counselling.
Address:
144 Collingwood Street, Nelson
155 High Street, Motueka
Freephone: 0800 777 929 Phone: 03 548 2407
Email: sash@sash.co.nz
Website: www.sash.co.nz
Marlborough/Te Hoiere:
Marlborough Women's Refuge is a not for profit organisation that provides support and advocacy services to survivors of domestic and sexual violence. They provide support, advocacy and education to survivors of sexual and domestic violence. They also provide support in the community, the option of a safe house, and operate a 24 hour crisis telephone.
Address: 3/19 Henry Street, Blenheim, New Zealand
Phone: 03 577 9939 or 24 hour crisis line: 0800 733 843
Email: marlb_refuge@xtra.co.nz
SASH provides professional services for people and their family/whanau affected by sexual abuse - both recent and historic, in the Nelson/Tasman region also in Golden Bay, Motueka, Marlborough and the West Coast. SASH work to empower survivors towards healing and freedom from abuse. SASH’s dedicated compassionate team include crisis response workers, case managers, and counsellors who provide comprehensive support and counselling.
Address:
144 Collingwood Street, Nelson
155 High Street, Motueka
Freephone: 0800 777 929 Phone: 03 548 2407
Email: sash@sash.co.nz
Website: www.sash.co.nz
West Coast/Te Tai Poutini:
SASH provides professional services for people and their family/whanau affected by sexual abuse - both recent and historic, in the Nelson/Tasman region also in Golden Bay, Motueka, Marlborough and the West Coast. SASH work to empower survivors towards healing and freedom from abuse. SASH’s dedicated compassionate team include crisis response workers, case managers, and counsellors who provide comprehensive support and counselling.
Address:
144 Collingwood Street, Nelson
155 High Street, Motueka
Freephone: 0800 777 929 Phone: 03 548 2407
Email: sash@sash.co.nz
Website: www.sash.co.nz
Canterbury/Waitaha
Te Puna Oranga
Tena Koutou Katoa
Nau Mai Haere Mai
Providing crisis support via phone, face to face support, ACC counselling, peer support group from a Te Ao Maori approach of manakitanga aroho kite tangata (respectful, and supportive) through supporting you if you request whanau facilitation, if you would like to come along to meet other’s peer support group. Throughout our process you will be supported to feel safe and secure, all information is confidential, valued and respected, lead out by you.
Linwood, Christchurch
Phone: 03 381 8472
Mobile (Tania Co-ordinator): 0273837389
Email: info@tepunaoranga.co.nz
Co-ordinator Email: tania@tepunaoranga.co.nz
MSC provides free services for male youth and adults survivors of sexual violence. They offer confidential listening and care, one-on-one and/or group work support, information and resources, referrals for specialised support, crisis, phone support, workshops, support with court hearings, whanau/family support and advice, and advocacy.
Address: 21 Marshlands Road, Shirley, Christchurch
Phone: 03 377 6747
Email: survivor@canmen.org.nz
Website: https://canmen.org.nz/survivors/
START is an organisation that offers specialist professional early intervention, counselling and social work support for children, youth, adults, and their families who have experienced sexual violence or other trauma. START also offers consultations for concerns about sexual violence to members of both the general and professional communities as well as educational workshops regarding sexual violence. START’s services are generally free or subsidized for users.
Address: PO Box 21022, St Albans, Christchurch 8143
Phone: 03 355 4414
Email: admin@starthealing.org
Website: www.starthealing.org
Aviva’s Sexual Violence Team (SVT) supports adult survivors of 18 years and older of recent or historic sexual violence. Aviva SVT provides 24/7 support, including attendance at medical exams, support with police and court processes, support for parents/whānau of people who have been sexually abused or assaulted, information about accessing ACC and non-ACC counselling, advocacy services and community education and resources. Aviva SVT have a 24-hour Support Line and provide support services to people in Christchurch, North Canterbury, Selwyn, and Ashburton districts.
Postal address: PO Box 24161, Christchurch 8140
Phone (24 Hour Support Line): 0800 28 48 26
Email: svadmin@aviva.org.nz
Website: http://www.avivafamilies.org.nz/Services/Sexual-Assault-Support-Service-Canterbury/
Otago/Ōtākou
Jigsaw Central Lakes is a free service which supports those who are, or have been, affected by sexual violence/sexual abuse. Jigsaw Central Lakes cover Queenstown, Wanaka, Cromwell and Alexandra areas and surrounds and have offices in Queenstown and Alexandra. They accept self-referrals as well as those from police and other agencies and provide services such as crisis support, ongoing support, information and advice to survivors, their friends and families, support and advocacy with police, medical and court processes, and support to access ACC counselling.
Address: 63 Ballarrat Street, Queenstown
14-20 Centennial Ave, Alexandra
Free Phone Line: 0508 440 255
Office Phone (Queenstown): 03 441 0009
(Alexandra): 03 448 6682
Email: info@jigsawcentrallakes.co.nz
Website: http://www.jigsawcentrallakes.co.nz/
Based in Dunedin, we are the Ōtepoti Communities Against Sexual Abuse (ŌCASA). We are a free service committed to supporting survivors of sexual violence. We are made up of dedicated professionals who support survivors of any gender, and their supporters including friends and whānau, to progress towards healing. ŌCASA offers crisis, counselling, and court support services. We also provide sexual violence prevention education to high-school students and the community.
Phone Number: 03-474 1592
Address: Dunbar House, 21 Dunbar St, Dunedin Central
Hours: 9-5 Monday to Friday
Website: https://www.ocasa.org.nz/
Southland/Te Taurapa o Te Waka:
Southland Help (Rape and Abuse Support Centre) provide a non-discriminatory, non-judgmental, confidential and free service, offering support, counselling information, advice and education to survivors of rape and sexual violence regardless of the circumstances or how long ago the abuse took place.
Address: 225 Tweed Street, Invercargill.
Phone: 03 218 4357 or 0273162079
Email: contact@southlandhelp.nz
Website: http://www.southlandhelp.nz